Preview video available at main Seminars On Demand website.
STREAMING NOT INCLUDED WITH USED DVDs UNLESS PURCHASED THROUGH SUCCESSMART, OUR AUTHORIZED RESELLER
Seminar Description:
In today’s highly competitive marketplace, ordinary interactions will only get you so far. In order to create long-term, secure relationships with your clients and customers, you need to amaze them. In this thoroughly engaging, high content seminar, you’ll learn how to make a great first impression, build rapport, communicate more effectively, exceed expectations, avoid moments of misery and much more. While you’re learning these practical strategies, you’ll be totally entertained with Shep Hyken’s astonishing magic. His philosophy is, “moments of magic don’t just happen, they’re created by people who know the formula.”
– CREATING MOMENTS OF MAGIC VS. MOMENTS OF MISERY
– SETTING EXPECTATIONS & EXCEEDING THEM AT EVERY TURN
– THE AWESOME POWER OF ASKING THE EXTRA QUESTION
– HOW TO ADD LITTLE EXTRAS THAT MAKE THE BIG DIFFERENCE
WHY QUALITY, CONSISTENCY, AND EXPERTISE ARE SO IMPORTANT
Seminars on Demand has produced more than 100 training videos covering a variety of personal and professional development topics. Each one is delivered by one of the world’s best speakers, and is recorded in front of a live audience to create the energy exchange that can only occur in that setting. To see the entire list of available programs, visit the Seminars On Demand main website.
Is Discontinued By Manufacturer : No
MPAA rating : NR (Not Rated)
Package Dimensions : 7.1 x 5.42 x 0.58 inches; 2.88 ounces
Director : Michael Jeffreys
Media Format : Multiple Formats, Dolby, NTSC, Widescreen
Run time : 1 hour and 20 minutes
Release date : May 1, 2012
Actors : Shep Hyken
Studio : Seminars On Demand
ASIN : B00AOSLNIG
Number of discs : 1
